General

Here we answer your general questions regarding NameRobot.

Will I get a refund if I did not like the name suggestions?

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With a NameRobot premium membership, you gain the right to access and use NameRobot's name-finding software. Regardless of whether you find one or a hundred names with NameRobot, the price will always be the same. This also means that if you cannot find a name with NameRobot, you won't get any refund.

We will be glad to help you figure out how make the most of NameRobot, though. Contact us under support@namerobot.com if you have any questions.

You can always try NameRobot for free and without obligation. To create a free account, click here and follow the instructions.

When you are prompted to select an access, choose for the free-of-charge "Free" membership. It allows you to use the inspiration tools of the Wordshop and take a look at the name generators of the Name Factory without having pay for a premium mebership.

Is NameRobot free-of-charge or fee-based?

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NameRobot is both: if you like, you can test NameRobot free of charge. You only have to create a NameRobot account to gain immediate access to a selection of our tools.

To get full access to all name generators, we offer paid memberships. You can either book a paid membership when registering, or at any given time later.

On our pricing page you can find the right plan for your situation.

What are NameRobot memberships?

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NameRobot is a portal for users in the most diverse of situations when it comes to name-finding. To give our users the freedom of choice, we have developed different types of memberships for NameRobot.

You can choose between the free-of-charge standard membership and different paid memberships or subscriptions. Each membership differs with respect to the included name generators or its duration. You just pick what suits you best.

After a paid membership ends, you are automatically downgraded to the free standard membership "Free", so you will still keep your basic NameRobot account.

Learn more about the tools and functionalities that each membership offers on our pricing page.

How do I register with NameRobot?

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Registration with NameRobot is quick and easy:

In order to create a NameRobot account, go to NameRobot's website and click on "Register" in the upper left corner in the login bar.

Register with NameRobot

Just follow the instructions from here and register with your e-mail address and a freely chosen password, or simply register with a social login via Google+ or Facebook.

You can also go directly to the registration page by following this link.

Why are the prices for fee-based subscriptions so low? What is the catch?

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Don't worry: there is no catch.

We simply want to enable as many people as possible to find and check the perfect name for their project. This is only possible if our rates are affordable. That's why we developed different memberships so there's something in store for everyone - whether young entrepreneurs or professional users.

We are a small team and we love what we're achieving with NameRobot. This is no billion-dollar-project but rather a bunch of language enthusiasts who want to share their knowledge with the rest of the world.

Do I have to be creative to successfully use NameRobot?

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Even if you think you are not creative at all: NameRobot offers many helpful tools, name generators and hints to find inspiration, ideas and ultimately great suggestions for names.

Operating NameRobot is similar to using a text processing program. The tools are easy to use and you can start in an instant, or delve deeper into more sophisticated settings if you want to.

There are a lot of options you can try - but only if you want to. These extra settings are a real pleasure to use, especially for more experienced name finders and wordsmiths.

A comprehensive help package is available to support NameRobot's tools and can be accessed from within our name generators while you are using them.

On NameRobot's Website and Blog, as well as on Facebook, Google+ and Twitter, we provide you with information on the naming process. We will be happy to connect with you online and can't wait to learn about the progress of your project!

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